Privacy Policy
Cassella Enterprises (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use and share that information, and the choices available to you when you visit our website or contact us about our services.
Cassella Enterprises is based in Maine and serves Cumberland County and surrounding areas.
1. Information We Collect
Information You Provide
When you contact us through our website, we may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Services you are interested in
Any additional information you choose to include in your message
We use this information to respond to inquiries, discuss potential projects, prepare estimates, and communicate with prospective and existing customers.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through our website hosting platform and related services. This information may include:
IP address
Browser type and device information
Pages visited and interactions with website content
Referring websites and traffic sources
Dates and times of visits
We use Squarespace Analytics to understand website traffic and visitor activity. This information helps us evaluate website performance and identify opportunities to improve our website and the experience we provide to visitors.
2. How We Use Your Information
We may use the information we collect to:
Respond to questions and service inquiries.
Communicate with prospective and existing customers.
Discuss project needs and prepare estimates.
Coordinate and manage requested services.
Maintain business records and customer communications.
Understand website traffic and improve website performance.
Protect our website and business against fraudulent or unauthorized activity.
Comply with applicable legal obligations.
We use personal information for legitimate business purposes related to our services, customer communications, and website operations.
We do not use information submitted through our contact form for promotional email marketing as part of our current practices.
3. How Your Information Is Stored and Shared
Our website is hosted by Squarespace. When you submit a contact form, your information is sent to us by email and may also be stored through Squarespace, depending on the form's storage settings.
We may share personal information with service providers when necessary to operate our website, provide analytics, manage communications, deliver requested services, or fulfill legal obligations.
These service providers may process information on our behalf in accordance with their own privacy policies and applicable requirements.
We do not sell or rent personal information to third parties.
We may also disclose information when required by law or when reasonably necessary to protect our rights, property, business, or the safety of others.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, security, and analytics.
Cookies are small files stored on your device that help websites operate and recognize certain information about visits.
Squarespace may use cookies and related technologies to collect information about website usage, including pages visited, visitor interactions, and traffic sources. We use Squarespace Analytics to understand how visitors interact with our website and to help improve its performance.
You can manage cookies through your browser settings and, where available, through our website's cookie consent settings. Disabling certain cookies may affect website functionality and the accuracy of analytics data.
Our website may also use third-party services that collect information through cookies or similar technologies. Please see the Third-Party Services and Websites section below for more information.
5. Third-Party Services and Websites
Our website uses third-party services to support its functionality, monitor website performance, and help visitors find information about our business.
Squarespace
Our website is hosted by Squarespace, which provides website functionality and analytics services. Squarespace may collect and process information about website visitors and their interactions with our website.
For more information, please review the Squarespace Privacy Policy.
Google Maps
Our website includes an embedded Google Map to help visitors identify our location or service area. When you view or interact with the map, Google may collect information such as your IP address, device information, and interactions with the map. Google's collection and use of this information are governed by Google's own privacy policies and terms.
For more information, please review the Google Privacy Policy.
Google Search Console
We use Google Search Console to monitor our website's visibility and performance in Google Search. This service provides information about search queries, clicks, impressions, and other search performance metrics.
We use this information to understand how visitors discover our website through search engines and to improve our website's visibility. Our use of Google Search Console does not, by itself, mean that Google Analytics is installed on our website.
For more information, please review the Google Privacy Policy.
Third-party services may collect or process information according to their own privacy policies. We encourage visitors to review those policies to understand how their information may be handled.
We are not responsible for the privacy practices or content of external websites and services.
6. Data Security and Retention
We take reasonable steps to protect the personal information we receive against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to respond to inquiries, manage customer relationships, maintain business records, fulfill contractual obligations, and comply with applicable laws.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
7. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
You may contact us with questions about the personal information you have submitted through our website or to request that we review, correct, or delete information where appropriate.
To make a privacy-related request, please contact us using the information provided in the Contact Us section below. We may need to verify your identity before fulfilling certain requests.
Some information may need to be retained to comply with legal obligations, resolve disputes, or maintain necessary business records.
You may also manage cookies through your browser settings and any cookie preference options available on our website.
8. Children's Privacy
Our website and services are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through our website. If you believe a child has submitted personal information to us, please contact us so we can review the situation and take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website features, third-party services, or applicable legal requirements.
When changes are made, we will update the effective date at the top of this page. We encourage visitors to review this page occasionally to stay informed about how we handle personal information.
10. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Cassella Enterprises
Maine, serving Cumberland County and surrounding areas
Email: jrcass@outlook.com
We will make reasonable efforts to respond to privacy-related inquiries.